10 Tips for Providing Great Customer Service over the Phone
TIP SHEET

10 Tips for Providing Great Customer Service over the Phone

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Providing great customer service over the phone can be a challenge. From dealing with angry customers to trying to decipher unclear voice mail messages, there's often a lot of frustration when handling customer service calls. Great customer service is an essential part of a good company, however, so learn how to become a customer service pro with these tips.

With this downloadable tip sheet, you'll learn: 

  • Why you should smile on the phone, even though your customers can't see you
  • The importance of taking great messages
  • How to not let a call with an angry customer bother you

And more!